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Thursday, April 26, 2018

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Civil defence warning texts delayed

Posted at 2:58pm Monday 03 Jul, 2017

Text alerts, the Red Cross hazard app and Facebook were some of the alerting tools put to the test by Civil Defence this morning as part of a Bay of Plenty wide check.

Vehicle mounted sirens were also tested in specific areas and fixed sirens in the eastern Bay. 

Director of Emergency Management Bay of Plenty, Clinton Naude, says overall the test went really well.

“When there is sufficient time to qualify information about a natural hazard, tools like our text alerts are very effective at letting subscribers know if there is a significant emergency in the region and what to do. We also had some great engagement on social media, reiterating how important tools like Facebook have become.

“Based on the feedback received so far it appears that some texts were delayed. Unfortunately this is out of our control. While our system effectively sent out the text alert at 10am, the time people actually receive the text depends on a range of variables and the telecommunication provider networks to deliver the message.”

Clinton says at the end of the day no technology is 100 per cent failsafe “which is why we use multiple platforms to reach the community”.

“This is also why we emphasise that no system replaces the need for people to understand the natural warnings. For example if there is an earthquake that lasts longer than a minute or is strong enough to knock you off your feet, think Long, Strong, Get Gone! And head immediately inland or to higher ground.”

For those who haven’t subscribed to Civil Defences text alert system, make sure you subscribe by texting the two letters for the area you live in (TA for Tauranga, WB for Western Bay of Plenty, KA for Kawerau, WH for Whakatane, RO for Rotorua and OP for Opotiki) to 2028.


@ Bill

Posted on 06-07-2017 13:49 | By Papamoaner

You are onto it there Bill. According to my neighbour who was in Wellington during the november shake, that earthquake qualified as a significant "natural warning" being very long and strong, but no escaping nor evacuating was required. Next time, many people will not take the "natural warning" seriously. But I see they continue to advertise it as if it’s the be-all and end-all. Is that responsible? I don’t think so.
Delays in Emergency Information CAN be dealt with!

Posted on 04-07-2017 11:30 | By Bill Gibson-Patmore

Yes, Emergency Managements response is factual, but it goes no way towards accepting, or even suggesting, that there is more that can be done. I believe that it is time to take the issue to the various providers of service and seek some commitment from them - working in collaboration rather than what does appear to a brushed-off response of "Oh, well, that’s not our problem." "It’s someone else’s issue - just follow our advice, based on physical symptoms."If all we had to do was wait till we feel a significant earthquake there would be no need at all for having warning systems.Clearly, the problem is everyone’s. Now that an issue has been identified - and I don’t think they have gone far enough to identify the spread of the problem - it must, with all due diligence, be dealt with.
Not that great

Posted on 03-07-2017 21:15 | By scottmss

Sent at 10am arrived at 10:31am. Not that great a solution - needs a rethink.

Posted on 03-07-2017 15:37 | By Papamoaner

Their limp wristed answer to your question will be those toy sirens they have on utes that nobody can hear, or just think it’s an ambulance going past. Then we hear the muffled voice announcements that sounds like they are going to turn the water off today. There was a post on a wellington newspaper thread that one of the big NZ made sirens being trialled in Lower Hutt, the ones tested here in Tauranga a few years ago, that boomed everywhere, was heard loud and clear in Seatoun after the Kaikoura earthquake, miles and miles away on the opposite side of Wellington harbour.
Your life

Posted on 03-07-2017 15:17 | By thebrad

"Clinton says at the end of the day no technology is 100 per cent failsafe which is why we use multiple platforms to reach the community.sorry Sir your son or daughter is dead because technology is not 100%..... is that be best they can come up with, how about a siren that is so loud you can hear it from Waihi beach to Whakatane that will get them moving to the hills!

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